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Service Design

with Dr Olivier Cotsaftis

Service Design can be thought of as a design strategy. That is, knowing what to design in order to create a relevant service experience. It can be defined as the invisible thread linking the tangible products with the abstract nature of the systems they create.


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TODO: Setup help prompts

The best way to navigate around in the 3D gallery is to use the W/A/S/D keys, or the arrow keys on your keyboard. Click and drag in the 3D scene to look around. You can also click on an artwork to move to it quickly.

If you are ever stuck on a location, you can refresh the browser page.

Sed sit amet pellentesque sapien, vel ornare nisi. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec gravida eros ac neque lobortis posuere. Pellentesque vestibulum iaculis venenatis. Etiam vehicula mauris placerat eros lacinia blandit. Ut volutpat ligula dictum leo ultrices, sed accumsan nulla accumsan. Praesent augue magna, pretium at vulputate nec, pulvinar in odio. Vestibulum malesuada vel tellus vel ornare. Sed sit amet convallis lectus. Proin id dui convallis, congue augue a, bibendum est. Quisque est orci, ullamcorper sed consequat vel, placerat at metus. Nulla sed dui pulvinar, interdum enim ut, tempor orci. 


Hello, world – to our second edition of ne/x/t. We hope you enjoy this theme for Semester 2, 2020 as we draw the academic year to a close.

Once again, this exhibition is made possible only through the collection of great work from students, supported and curated by their tutors amidst the busy virtual landscape of online learning. Kudos to everyone for the help contributed!

So long, and thanks for all the fish.

MDIT Student Team

Suresh Saicharan Maniganahalli
Sushmita Deb
Sowmiya Selvakumaraswamy

Concept, Design & Development

Chuan Khoo


Illiyanna Ibrahim

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No MDIT exhibition – digital or otherwise – happens without a collection of great work from students, supported and curated by their tutors. Thanks to EVERYONE for the help contributed!

A special mention goes to Illiyanna Ibrahim, our information wrangler, content uploader and design front-liner, for your hard work fine-tuning and assembling the nearly 500 articles of media, text and supporting content.

Thanks Hartwig Bentele & Kunstmatrix for your technical support.

We’d also like to extend our gratitude to the following students who volunteered (despite their busy coursework) what precious time they had to help sort out the finer details of digital media work:

Video chat

Guglielmo ‘Bosco-sorry-my-laptop-died’ Bartilomo

3D lightbake tester

Sowmiya ‘yes-Chuan-click-UV-unwrap’ Selvakumaraswamy

Media queries

Suresh ‘should-we-unit-test?’ Saicharan Maniganahalli

Web tester

Diego ‘nicest tester alive award’ Garetto Morande

Thanks for visiting and fare thee well – across the digital ether. Be well; be kind.

– Chuan Khoo
MDIT Associate Lecturer
Interaction Design & Technologies

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